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Top-Rated Tourism Agency Outsourced ERA Solution for Hiring Software Employees

A Success Story in the
Software Industry

The tourism industry is a rapidly growing sector, and with the rise of online travel portals, the competition has become fiercer than ever. To stay ahead of the game, it is crucial for travel agencies to have the right personnel on board.

However, managing non-employee labor, especially in Asia, can pose significant challenges, including co-employment risk, data exposure, and compliance issues.

This case study showcases how a top-rated tourism agency revolutionized its hiring process by outsourcing an ERA solution for software employees, providing a cost-effective, streamlined, and compliant solution to manage their workforce.
Scroll down to see The Result

A Success Story in the Software Industry

The tourism industry is a rapidly growing sector, and with the rise of online travel portals, the competition has become fiercer than ever. To stay ahead of the game, it is crucial for travel agencies to have the right personnel on board.

However, managing non-employee labor, especially in Asia, can pose significant challenges, including co-employment risk, data exposure, and compliance issues.

This case study showcases how a top-rated tourism agency revolutionized its hiring process by outsourcing an ERA solution for software employees, providing a cost-effective, streamlined, and compliant solution to manage their workforce.
Scroll down to see The Result

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Client’s Background

Our client is a renowned tourism group, offering an integrated portfolio of travel services, including tour operators, travel agencies, online portals, airlines, hotels, cruise liners, and incoming agencies. With over 21 million customers in 180 regions, the tourism group operates globally, promoting economic, environmental, and social sustainability for more than two decades.

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TheChallenge

1

Cost-Effective Management of
Non-Employee Labor

2

Reducing Co-Employment
Risks and Data Exposure

3

Standardization and Compliance
Improvements

The client required an economical approach to managing non-employee labor in Asia. This involves finding a balance between cost and efficiency, ensuring that the management of this labour force doesn’t compromise the company’s financial health while maintaining optimal productivity.

This means establishing boundaries and responsibilities for non-employee workers to avoid potential legal pitfalls. Additionally, measures must be put in place to secure sensitive data and protect the company from possible breaches or misuse of information.

The client aimed to create a single, standardized contractor agreement for all non-employee workers. This would simplify contract management and ensure consistency across the board. Moreover, they wanted to enhance compliance with visa and insurance requirements, which is crucial in avoiding legal issues and ensuring the well-being of their non-employee workforce.

The Challenge Img
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TheSolution

ERA Staffing Solutions offered an Employer of Record (EOR) contractor management outsourcing service for all contractors, irrespective of their sourcing method.

 Icon Box TickWe stationed our on-site team at the client's head office in Vietnam to ensure a smooth recruitment process and query management.
 Icon Box TickWe also collaborated with agencies and hiring managers to establish a single point of contact for submitting comments.
 Icon Box TickLast but not least, our team provided market intelligence, statistics on market trends, and insights to the client.

TheResults

With our on-site solution, we developed best practices and processes for non-employee worker recruiting, engagement, and
management, improving program efficiency significantly.

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By increasing direct sourcing channels for non-employee hiring, we successfully mitigated co-employment risk and labor disputes.

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Furthermore, we reduced the time-to-hire to a few weeks, from offer to start date, enhancing the recruitment process’ speed and efficiency.

In today’s fast-paced business world, outsourcing specialized services has become a popular and practical solution for organizations to focus on their core competencies while reducing costs and risks.

The success story of the Top-Rated Tourism Agency outsourcing an ERA solution for Hiring Software Employees is a testament to this trend in the travel industry.

By partnering with ERA Staffing Solutions, the agency was able to improve program efficiency, reduce risks, and enhance their recruitment process’s speed and efficacy.

As businesses continue to face new challenges, such innovative solutions will be essential for staying competitive and thriving in the future.

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